Our water bottles are all made with care and are often in high demand which results in longer delivery times. Please allow 2-3 weeks for delivery to USA, UK, Australia and some EU destinations (Spain, France, Netherlands, Ukraine etc.).
Please allow 3-4 weeks for delivery to most other countries. Holidays, demand surges, and severe weather may lead to delays.
We provide tracking for every order.Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.
When you receive your tracking number, you can track your order here.
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at email@example.com. If the address is wrong, we can correct this within 24 hours.
Any item can be refunded if it is returned with 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Do to the nature of our products, we do not offer a refund on opened or used products and do not offer exchanges online.
Shipping costs are the responsibility of the customer and are non-refundable.
Order cancellations must be received within 24 hours of ordering.
If your item arrived damaged or defective, please contact us at firstname.lastname@example.org with your order number, description of the issue, and a photo if applicable.
We will notify you once your return has been received and approved. The refund will be processed to the original method of payment. We reccomend using a tracked service to return the goods as all transport risk is born by the sender
Drink Water provides a safe and secure checkout experience for all of our customers. All credit card, PayPal and other Quick Pay (G Pay, ApplePay, AmazonPay) information submitted is securely protected with SSL encryption.
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